Employee Communication

Professional norms are too rarely examined. Define your team’s standards — and identify deal-breakers — with this five-step process.

To be unconditional, culture must be clear, credible, consistent, and specific to the organization.

How do you show the deep skeptics in your organization — for instance, data scientists who view the word persuasion with disdain, as a euphemism for manipulation — that a serious investment in communication skills is worth making?